VOZIQ AI is an enterprise AI platform designed to enhance customer retention for subscription businesses by centralizing retention operations. It employs behavioral intelligence to analyze patterns associated with customer risk, customer intent analytics to understand customer goals, and provides agent guidance to improve the performance of retention agents. The platform includes intelligent IVR routing to automate risk-based call handling. Using AI-driven solutions, VOZIQ offers predictive customer retention, price increase management, and NPS management to reduce churn and enhance customer loyalty across various industries, including telecommunications and retail. With a proven track record of delivering significant customer lifetime value and employing multiple machine learning models, VOZIQ is positioned as a leader in leveraging AI for customer engagement and retention strategies.
• behavioral intelligence
• customer intent analytics
• agent guidance
• intelligent ivr routing
• predictive nps management
• predictive price increase campaigns
• predictive customer retention solutions
VOZIQ helps businesses reduce customer attrition by implementing a systematic improvement plan leveraging AI.
VOZIQ can work with both structured and unstructured data to improve prediction accuracy and develop customer profiles.
VOZIQ has processes to prepare scattered and unprepared data, drawing from millions of customer records for effective AI driving.
The effectiveness depends on the synergy of data, intelligence, and action. VOZIQ helps identify quick-hit opportunities.
VOZIQ complements existing systems and teams with minimal disruption.
Results typically begin within the first quarter, leading to significant improvements over 3-5 years.
Start with a needs assessment, followed by pilot executions to demonstrate ROI.
VOZIQ offers a quick time-to-value backed by a proven team with security expertise.
• Customized retention strategy assessment
• AI-driven solutions overview
• Demonstration of value
Associate System Engineer
An enterprise AI platform focused on proactive customer retention for subscription businesses.
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Senior Database Developer
An enterprise AI platform focused on proactive customer retention for subscription businesses.
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Sr. Data Analyst
An enterprise AI platform focused on proactive customer retention for subscription businesses.
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