Document360
Click to visit website
About
Document360 is an AI-powered knowledge base software that helps create, share, and manage knowledge bases, software documentation, API docs, SOPs, and user manuals. It offers features like AI-powered search (Ask Eddy), content generation, and automation tools. Different pricing plans cater to various business needs, ranging from Professional to Enterprise tiers, with features like multi-language support, custom domains, integrations, and advanced analytics. The platform is designed to reduce support tickets, improve content quality, and enhance team productivity.
Platform
Features
• ticket deflector
• knowledge base widget
• public + private knowledge base
• improve your content with ai to shorten, lengthen, change tone, split sentences, and more
• auto generate glossaries, titles, article summaries, faqs, meta descriptions
• chatgpt style answers
• ai search suite
• ai writer suite
FAQs
What is a project?
You can think of a project as a complete Knowledge Base (public or private). A project can have users, a custom domain, readers (if private project), its branding, logo, and so on. Document360 allows you to have multiple projects. For instance, you may have one or more public-facing projects (your product Knowledge Base for each product) and one or more private projects (engineering team documentation, employee handbook, etc).
What is a reader account?
A reader account is anyone who is given access to the private project just to read the content after logging in. Reader account is applicable only to the private knowledge base.
How does the 14 days free trial work?
Once you sign up for Document360, your 14-day free trial begins. During this time, you can explore all the features included to see how they meet your needs before choosing a subscription. At any point during the trial, you can also schedule a demo with one of our Document360 experts.
What happens when my free trial expires?
Once your free trial expires, you can upgrade to one of our subscription plans (Professional, Business, and Enterprise). For any assistance in choosing the best plan for your business, you can talk to one of our Document360 experts by clicking the “Book a Demo” option on our website.
What are my payment options?
You can pay via Credit Cards, Debit cards, and Bank Transfer.
What happens if my credit card transaction fails?
You will be notified after each failed payment in your registered email address with Document360. Payments may be retried up to 4 times within the next month. After these attempts, if the payment still fails, your account will be locked for 30 days. After the 30 days lock period, if the payment still fails, your account will be permanently deleted. For further support or assistance, you can email us at support@document360.com.
How secure is Document360?
All our plans and the entire company is SOC 2 compliant, ensuring that your data is managed with the highest standards of security and privacy.
How do I cancel my Document 360 subscription?
You can cancel your subscription by reaching our support team via support@document360.com or reach out to your dedicated customer success manager.
Pricing Plans
Professional
Unknown Price• Public + Private Knowledge Base
• 1000 Private Readers
• 2 Languages
• 1 Workspace
• AI Writer Suite
• Custom Domain
• Reviewers
• API Documentation
• Onboarding
• Advanced Customization
Business
Unknown Price• Everything in Professional
• Knowledge Base Widget
• 10,000 Private Readers
• 3 Languages
• Ticket Deflector
• AI Search Suite (2000 Credits/month)
• Advanced Analytics
• Workflow
• Public API
• Onboarding + Dedicated CSM
Enterprise
Unknown Price• Everything in Business
• Multiple SSO
• Sandbox Environment
• 5 Languages
• 2 Workspaces
• Complete AI Suite
• AI Search Suite (5000 Credits/month)
• Audit Logs
• Personalized Design
• Onboarding + Dedicated CSM + Training & Best Practices
Average Rating: 0.0
Average Rating: 0.0
5 Stars:
0 Ratings
4 Stars:
0 Ratings
3 Stars:
0 Ratings
2 Stars:
0 Ratings
1 Star:
0 Ratings
User Ratings
No ratings available.
Sign In to Rate this Tool
Alternatives
Pryon
Pryon's AI platform provides secure, accurate, and instant answers at enterprise scale using ingestion, retrieval, and generative engines for improved knowledge management.
View Details
Unifie
Unifie supercharges your knowledge journey with AI, letting you create, organize, and discover insights seamlessly.
View Details
Question Base
AI-powered knowledge base for Slack, automatically creating FAQs and searching across multiple tools.
View Details
Featured Tools
NoFilterGPT
Anonymous, uncensored AI chat with AES encryption and no logs. Offers free and pro plans.
View Details
Wayin AI
Wayin AI summarizes videos, supports multiple languages, and allows interactive Q&A via chatbot and screenshot queries.
View Details
Pokecut
Pokecut is a free AI-powered photo editor with tools for background removal, changing, and enhancement. Pro plans offer extra features and credits.
View Details
GitGab
Connect your Github repos to ChatGPT & Claude for code assistance, bug finding, and documentation. Free trial available.
View Details
TryNectar AI
Create and interact with a customizable AI girlfriend. Features include AI chat, roleplay, and image generation. NSFW content available.
View Details
Smart Cookie Trivia
A trivia website with questions in multiple categories. Play now and expand your knowledge!
View Details
Arbor
Arbor is an automated carbon accounting platform that helps businesses measure, analyze, and reduce their product's carbon footprint quickly and accurately.
View Details
PhotoLog
PhotoLog offers secure, client-side encrypted media storage with mini-site creation, easy sharing, and various storage plans.
View Details
Apptest.ai
AI-powered mobile app testing platform with a test automation cloud (Ptero) and a no-code test scenario authoring tool (Stego).
View Details
Saner.AI
AI-powered productivity assistant for ADHD and knowledge workers, centralizing notes, tasks, and AI tools to enhance focus and efficiency.
View Details