Document360
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About
Document360 is a robust knowledge base software powered by AI, designed to create and manage online documentation, user manuals, and SOPs. It features a portal for editors, a site for customers and employees, a widget for SaaS products, and API documentation for developers. Key features include advanced analytics, workflow management, SEO capabilities, integrations with popular tools, and AI enhancements like content suggestions and summaries. Document360 supports various industries including SaaS, healthcare, education, and IT consulting, reducing support tickets while enhancing customer knowledge sharing. It offers a free trial and tiered pricing plans suitable for different business needs.
Platform
Features
• custom domain
• user management
• advanced search
• content suggestions
• rich analytics
• workflows
• ai-powered knowledge base
• feedback manager
• api documentation
• integrations with 120+ tools
FAQs
What is an editor?
An editor is anyone in your project who is assigned a contribution role to manage your project.
What is a reader account?
A reader account is anyone who is given access to the private project just to read the content after logging in.
What is a project?
A project can have users, a custom domain, readers, its branding, logo, etc.
What is a workspace?
You can have multiple workspaces for your projects to maintain distinct documentation.
What is a private Knowledge Base?
Private Knowledge Base is only accessible by people who are given access to it.
Can we pay via Invoice & Bank Transfer?
Yes, you can pay via Invoice/Purchase order and bank transfer for any annual plan.
Pricing Plans
Business
USD299.00 / per month• Private knowledge base
• Analytics
• 10,000 private readers
• 5 editors
Enterprise
Unknown Price• Mixed knowledge base (public + private)
• Complete AI suite
• Dedicated customer success manager
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