JustCall
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About
JustCall is an all-in-one business communication platform that connects prospects and customers across voice, SMS, email, and WhatsApp. It automates workflows with 100+ integrations and AI, offering features like power dialers, predictive dialers, AI voice agents, call transcriptions, and more. It offers various pricing plans, including Essentials, Team, Pro, Business, ReachMax, and ReachMax Plus, catering to different business needs and scales.
Platform
Task
Features
• ai copilot
• conversation intelligence
• integrations
• ai coaching
• messaging
• ai voice agent
• automation & workflows
• cloud phone system
FAQs
What happens when my JustCall free trial ends?
JustCall offers a 14-day free trial with access to all Pro Plus features. After that, your access will be restricted, and you can subscribe to continue using JustCall. You have 30 days to subscribe; after that, your account will be deleted.
What are your calling and SMS rates?
JustCall offers free unlimited incoming calls subject to Fair Usage Policy. All pricing plans come with predefined packages for outbound calling and SMS in the US, Canada, the UK, and Australia. Contact JustCall for further queries.
How long will it take to set up my JustCall account?
Your account is activated immediately once you start a free trial. You can start making calls, sending text messages and using other features within minutes of signing up.
Can I keep my existing phone number(s)?
Absolutely! You can transfer your current phone numbers to JustCall without interruption. Our team will handle the entire process.
How does JustCall's pricing work?
We offer transparent and flexible pricing plans. Our pricing is based on a subscription model, with a monthly or annual fee for access to our platform. Pricing is based on the number of users and includes one free standard local or mobile phone number.
How does "Transcription minutes/user" work?
With JustCall AI, transcription minutes are assigned per agent account or seat. These minutes are combined for your organization. Once the quota is used up, any extra minutes will be charged at $0.025 per minute.
Does JustCall integrate with other software solutions?
Yes, we have native integrations with 80+ CRMs, helpdesk software and productivity tools. You can sync JustCall with your custom CRM using our APIs and webhooks.
How does JustCall ensure the security and privacy of customer data?
We prioritize the security and privacy of our customer’s data. We use data encryption, network security measures, regular security updates, data backup and recovery, and employee training.
Pricing Plans
Essentials
USD19.00 / per month• Local number in 70+ countries
• Free calling & SMS credits
• Call recording & voicemail
• Basic analytics
• Google Contacts & Slack integration
• Live chat & email support
Team
USD29.00 / per month• AI call handling add-on
• AI-driven call transcription & summary
• Messaging suite (SMS & WhatsApp)
• 100+ CRM & data integrations
• IVR / Call menus
• Team performance analytics
• API & workflows
Pro
USD49.00 / per month• Power dialer
• Bulk SMS campaigns
• Live call monitoring
• Queue callback
• Intelligent call routing
• Salesforce CTI integration
• Advanced roles & permissions
• Advanced analytics & reporting
• Higher API limits
Business
Unknown Price• Unlimited calling & SMS
• Single Sign-on (SSO)
• Enterprise-Grade SLA
• Personalized onboarding
• Dedicated success manager
• Audit logs
• Enterprise-grade compliance (HIPAA, GDPR, etc.)
• Maximum API rate limits
• Dedicated phone support line
Team Plus
USD49.00 / per month• Additional AI-driven call transcription & summary
• SMS Co-pilot - Tone analysis
• SMS Co-pilot - Rephrasing
• AI call handling add-on
• Standard call topics
• Coaching comments
Pro Plus
USD89.00 / per month• Real-time agent assist lite
• AI-powered script compliance lite
• Multi-channel notetaker
• AI-powered call scoring
• Manual call scoring
• Custom & standard topics
• Sentiment analysis
Business Plus
Unknown Price• Real-time agent assist
• AI-powered script compliance
• Live call transcription
• Multi-channel notetaker
ReachMax
Unknown Price• Free unlimited outbound calling
• Predictive dialer (up to 10 lines)
• Power & Dynamic dialer
• AI call handling add-on
• Unlimited AI call transcripts & summaries
• Salesfloor - live call monitoring
• Spam remediation
• Local presence
• Voicemail automation suite
• Email and SMS workflows
ReachMax Plus
Unknown Price• Custom call & SMS bundles
• Real-time agent assist
• AI-Powered script compliance
• Live call transcription
• AI-Powered objection handling
• Manual & automatic call scoring
• Customer sentiment tracking
• Enterprise-Grade SLA
• Maximum API rate limits
• Dedicated success manager
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