Listen Labs
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About
Listen Labs is an AI-first research platform that revolutionizes qualitative research by enabling AI-moderated customer interviews. It automates the entire process, providing actionable insights and deep understanding of customers quickly and efficiently. Users can recruit participants from a vast pool, engage with them in various formats (video, audio, text), and receive comprehensive reports in hours, not weeks. The platform supports translations in over 50 languages and caters to various use cases such as concept testing, churn interviews, creative testing, usability testing, and brand perception. Listen Labs also emphasizes data security and does not train on client data, ensuring compliance with SOC 2 Type II and GDPR.
Platform
Features
• deep customer insights
• ai-moderated interviews
• data security compliant with soc 2 type ii and gdpr
• comprehensive market reporting
• thousands of possible respondents
• quick results in under 24 hours
• various engagement formats (video, audio, text)
• automated translation and transcription in 50+ languages
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