Deflekt.ai
Click to visit website
About
Deflekt.ai is an intelligent support tool designed to streamline customer service by providing automated replies on multiple channels such as web chat, email, Slack, and Teams. The tool allows users to leverage existing documentation, enabling them to automatically answer up to 50% of support queries. Setting up Deflekt.ai is quick and straightforward, often taking only about five minutes. With an array of features, such as content addition options, channel activation, localization and customization features, and the ability to seamlessly escalate to human support, Deflekt.ai makes it easy to optimize customer service operations. Users can begin with a free trial that allows them to test various functionalities before committing to a paid plan that starts at $17 per month, making it a flexible and cost-effective solution for businesses.
Platform
Task
Features
• automated replies
• multi-channel support
• easy setup
• customizable responses
• analytics and monitoring
• human support escalation
• localization and branding options
FAQs
What is a deflection?
Each time Deflekt.ai sends a reply on one of your channels it is counted as a deflection.
What is a project or channel?
A project has its own collection of documents, branding, localization, and active channels (like email, web chat, Slack, Teams).
What is a document?
Each web page, PDF, Word document, or text file counts as one document. Deflekt.ai stores chunked embeddings in a vector database.
How do your paid plans work?
You start on a Free plan for setup and testing. Upgrade for more deflections and channels when ready.
What languages do you support?
All languages are supported; you control the text strings the bot uses.
Can I get a refund when I cancel my paid plan?
Refunds are not available for paid plans; you can test the Free plan first.
Do you plan for feature A, B or C in the future?
Deflekt.ai is built for user feedback; suggestions can be submitted via the feedback tab or directly via email.
Pricing Plans
Pro
USD67.00 / per month• 10 projects
• All channels
• 5,000 documents
• 6,000 deflections monthly
• Remove branding
Custom
USD499.00 / per month• Everything from Pro
• Custom content scrapers
• Custom content refreshing
• Custom integrations
• Personal support
Average Rating: 0.0
Average Rating: 0.0
5 Stars:
0 Ratings
4 Stars:
0 Ratings
3 Stars:
0 Ratings
2 Stars:
0 Ratings
1 Star:
0 Ratings
User Ratings
No ratings available.
Sign In to Rate this Tool
Alternatives
CoSupport AI
Generative AI for Customer Support teams, automating up to 100% of requests.
View Details
Oscar Chat
AI-powered messaging widgets and plugins for enhanced customer support and lead generation.
View DetailsRelated Tools
OmniBot
A versatile conversational AI and automation platform designed for scalable voice assistants and chatbots.
View Details
mbue Change Control+
Automate architectural review with AI-based quality control tools to enhance accuracy and efficiency.
View Details
Featured Tools
TiramAi
Create user personas and user stories quickly with TiramAi's AI-powered solutions.
View Details
Dezyn
Interactive architectural diagram tool with AI-powered features for flowcharts and cloud architectures.
View Details
SayIntentions.AI
The Future of AI for Aviation Simulation. Experience Immersion Like Never Before! - AI Air Traffic Control - AI CabinCrews - AI TourGuides - AI Mentors
View Details
AI Math Solver
A powerful AI tool for solving complex math problems with step-by-step explanations and support for photo upload.
View Details
Sherloq
A collaborative SQL management platform for data teams, enabling efficient query sharing and organization.
View Details
AutoKT
Automate and enhance your documentation with AI-driven solutions for knowledge transfer.
View Details