Syncly
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About
Syncly is an AI-powered customer feedback analysis tool that centralizes customer interactions from various sources like chats, emails, reviews, calls, and surveys. It automatically categorizes this data, providing insights into customer pain points and sentiment changes. The tool offers dynamic sentiment analysis to help businesses identify and address negative sentiment proactively. It also includes an AI-powered search function for quick access to information and customizable dashboards for visualizing and sharing customer insights. Syncly aims to help businesses improve customer experience and minimize churn by surfacing hidden customer issues effortlessly.
Platform
Features
• dynamic sentiment analysis
• customizable dashboards for monitoring trends and sharing insights
• ai-powered search to answer customer questions
• automatically categorizing customer feedback from various sources (chats, emails, reviews, calls, surveys)
• centralize all customer feedback
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