Collab OneContact Suite
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About
Collab's OneContact Suite is a comprehensive solution designed to revolutionize the contact center experience. It offers features such as AI-powered process automation, conversational AI, and employee productivity tools like live agent assist and gamification. The suite includes modules for contact center management, data analytics, and CRM integration to provide a seamless and personalized experience for customers across multiple channels. With its focus on digital transformation, Collab OneContact aims to balance automation with human interaction, enhancing both customer satisfaction and employee engagement.
Platform
Task
Features
• process automation
• omnichannel support
• conversational ai
• data analytics
• gamification
• ai-powered modules
• employee productivity tools
• customizable crm integrations
FAQs
How can I become a Partner?
Collab provides access to tools and resources to help you achieve business results. You can find more information on our partners program on the website.
How can I see a Demo of your Product?
Contact us to schedule a demonstration of our solutions.
Where is your Office located?
Our HQ is located in Lisbon, Portugal. More details can be found on the contacts page.
What is the difference between OneContact and Nubitalk?
OneContact products include OneContact CC, OneContact PBX, and can be used on-premises or on cloud. Nubitalk is our cloud offering.
How can I work at Collab?
You can explore current job openings on our careers page or send a spontaneous application with your CV.
Do You have a YouTube Channel or Facebook?
Follow us on social media platforms for updates.
What is CollabXperience?
CollabXperience is an annual event for partners and selected clients focused on insights and networking.
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