LumenVox
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About
LumenVox provides AI-driven speech recognition and voice authentication technology aimed at transforming customer engagement. With 20 years of industry experience, LumenVox's flexible and affordable technology allows companies to build secure self-service and customer-agent interactions while ensuring high accuracy in speech detection and transcription. Their software supports multiple dialects and integrates seamlessly into existing systems. LumenVox partners with over 300 banks and telecom service providers, showcasing their global reach and reliability. The software is designed to enhance customer experiences in various sectors, including contact centers and conversational AI applications.
Platform
Features
• automatic speech recognition (asr)
• call progress analysis
• voice biometrics
• supports multiple languages and dialects
• built for scalability in voice applications
• seamless integration into various platforms
• high accuracy in speech detection
• neural text-to-speech (tts)
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