Empathy is a tech-driven platform offering comprehensive support to families facing loss. It provides tools and human support for administrative tasks, emotional support, legal guidance related to probate, and financial assistance with settling an estate. The platform offers personalized care plans and aims to reduce stress and financial burden. Empathy works with leading organizations and offers solutions for employers, consultants, and life insurance carriers.
• helps navigate probate process
• provides a dedicated care manager
• gives grief support (audio companions, meditations, breathing exercises, journal exercises, expert content)
• offers time-saving tools to get benefits and cancel accounts
• provides a personalized care plan
Business Operations Associate
Empathy is a tech-enhanced support system for families experiencing loss, offering administrative, emotional, legal, and financial assistance.
Benefits:
Premium Healthcare
Paid Time Off
Parental Leave
Bereavement Care
Financial Wellness (401k with employer match for US employees)
Education Requirements:
BA/BS in Business, Economics, Computer Science, or a related field
Experience Requirements:
3+ years of professional experience in management consulting, business operations, or corporate strategy
Other Requirements:
Strong communication skills (both verbal and written)
Proven record in establishing strategic frameworks
Developed analytical skills
Fluent in English
MBA or MS. is a plus
Experience working in the Insurance or Healthcare sectors is a plus
Responsibilities:
Bring change to some of the largest industries in the world
Draw the company’s strategic path
Conduct research and synthesize data into action items
Drive thought leadership cross-functionally
Build and manage data sources and create best-in-class strategic analysis
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Demand Generation Manager
Empathy is a tech-enhanced support system for families experiencing loss, offering administrative, emotional, legal, and financial assistance.
Benefits:
Premium Healthcare
Paid Time Off
Parental Leave
Bereavement Care
Financial Wellness (401k with employer match for US employees)
Education Requirements:
Bachelor's degree in Marketing, Business, or related field; or commensurate workplace experience
Experience Requirements:
5+ years of experience leading B2B demand generation
Other Requirements:
Proven track record of developing successful marketing campaigns
Strong analytical skills and deep experience with marketing metrics and KPIs
Proficiency in marketing automation platforms and CRM systems
Excellent communication and project management skills
Responsibilities:
Align marketing efforts with sales goals
Design, coordinate, and implement multi-channel demand generation campaigns
Manage and optimize paid advertising initiatives
Collaborate with teams to create marketing assets
Track and nurture engaged contacts and target accounts
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Engineering Manager
Empathy is a tech-enhanced support system for families experiencing loss, offering administrative, emotional, legal, and financial assistance.
Benefits:
Premium Healthcare
Paid Time Off
Parental Leave
Bereavement Care
Financial Wellness (401k with employer match for US employees)
Experience Requirements:
6+ years of hands-on experience in software development, with at least 3 years in a leadership or managerial role
Other Requirements:
Proven track record of leading high-performing engineering teams
Strong experience building large-scale, complex applications
Strong background in data models/structures, algorithms, object-oriented programming, and knowledge of development best practices
Excellent communication, leadership, and interpersonal skills
Ability to manage priorities and deliver results in a fast-paced environment
Strong problem-solving and critical-thinking skills
Experience with Docker and AWS is a plus
Fluency with Javascript & TypeScript is a plus
Responsibilities:
Lead and mentor a team of engineers
Oversee the design, development, and maintenance of product suite
Work closely with product managers, designers, and cross-functional teams
Drive the technical vision and set engineering priorities
Take part in early stages of product lifecycle
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