ChatNode
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About
ChatNode is an AI-powered chatbot builder that allows businesses to create custom AI chatbots trained on their own data. It offers 24/7 customer support automation, lead generation capabilities, and smart employee assistance. Users can import data from various sources, customize the chatbot's appearance and behavior, and easily integrate it into their website or app. ChatNode supports multiple large language models, over 80 languages, and integrations with popular platforms like Slack and Zendesk. A free plan is available, with paid plans offering increased features and capabilities.
Platform
Task
Features
• 24/7 customer support
• multiple data sources
• model agnostic
• smart employee assistance
• 80+ languages supported
• lead generation engine
• integrations (slack, zendesk, notion, google drive, etc.)
• auto-retrain
FAQs
How do I train my ChatNode chatbot on my business data?
You can train your chatbot by uploading documents, adding public URLs, and managing everything under the "Data" tab for continuous learning and improved accuracy.
Can I input text directly to train the chatbot if I don’t have any web pages or files to upload?
Yes, you can input text directly to train the chatbot.
Can files be uploaded to help train the chatbot?
Yes, you can upload files in different formats such as PDF, Word, Excel, PowerPoint, and plain text files (like .txt, .csv, .json, etc.), with a **file size limit** of **8MB for Free and Lite plans**, and **20MB for Standard and Scale plans**.
How can I integrate the chatbot into my website?
To integrate the ChatNode chatbot into your website, log in to your dashboard, go to the 'Share' tab, copy the provided code, and paste it into your website's HTML. Then, test to make sure it works!
How long does it take to complete the training?
The training time depends on the amount of data and the complexity of the content. However, for most cases, the training process is usually completed within a few minutes, allowing you to get your chatbot up and running quickly.
Is there a whitelabel option available for ChatNode?
Yes, get access by buying a scale plan or the 'custom domain' and 'remove powered by chatnode' addons.
How can we contact support?
You can reach out to us at contact@chatnode.ai.
How do message credits work?
Each response from the AI chatbot costs a certain number of message credits depending on your chosen model. GPT-4, GPT-4o, GPT-4-Turbo, GPT-4 Mini, Gemini-1.5-Pro, and Gemini-1.5-Flash cost 1 message credit per response. GPT-4-turbo costs 10 message credits per response. GPT-4 and Claude-3-Opus cost 20 message credits per response. You can change the AI model your chatbot uses in the chatbot settings.
When are my message credits renewed?
Your message credits are renewed on the 15th of each month. Any unused credits will not carry over to the next month, so it's important to use them before the renewal date. If you run out of credits before the 15th, you can purchase additional credits or enable auto-recharge for uninterrupted service.
How do auto-recharge message credits work?
Auto-recharge adds 1,000 message credits to your account for $9 whenever your available credits fall below a threshold you set. This feature ensures continuous service without interruptions. Subscription credits renew on the 15th of each month, and any unused credits do not carry over. However, auto-recharge credits do not expire, allowing them to remain available for future use whenever needed.
What is the difference between subscription credits and auto-recharge credits?
Subscription credits renew on the 15th of each month and expire at the end of the cycle, meaning unused credits do not carry over to the next month. In contrast, auto-recharge credits are automatically added when your balance falls below a set threshold, and they don’t expire, allowing them to be used at any time in the future.
How many users can use my chatbot?
If your chatbot is private, only you have access to it. If you decide to make it public, anyone with the link will be able to interact with it.
How much data can I give one chatbot?
The amount of data you can provide to one chatbot depends on your subscription plan.
How many URLs can I use to train my chatbot?
The Free plan allows training on up to 8 URLs, the **Lite plan** supports up to 150 URLs, the **Standard plan** up to 2,000 URLs, and the **Scale plan** up to 10,000 URLs.
Can I get a custom plan tailored to my needs?
Yes, we can create custom plans to meet your specific needs. Feel free to reach out or schedule a meeting to discuss a solution that works for you.
Pricing Plans
Free
Free Plan• GPT-4o
• 35 credits/month
• 1 chatbot
• 1 team member
• Up to 20 files & URLs
• 500,000 characters/chatbot
• Base integrations
• Capture leads
• Analytics
Lite
$35.00 / monthly• Everything in Free
• Access to all models
• 1,250 credits/month
• 2 chatbots
• API access
• Unlimited files & URLs
• 12,500,000 characters/chatbot
• Advanced integrations
• Up to 20 MB per file
Standard
$89.00 / monthly• Everything in Lite
• 12,500 credits/month
• 5 chatbots
• 3 team members
• Auto-retrain
• Live agent Support
• Automation integrations
• Custom avatars
Scale
$377.00 / monthly• Everything in Standard
• 50,000 credits/month
• 10 chatbots
• 5 team members
• Use your own custom domain
• Remove powered by chatnode
• Priority support
Enterprise
Unknown Price• All Features
• Unlimited Chatbots
• API Access
• Priority Support
• Custom Features
• Unlimited Members
• Unlimited Messages Per Month
• Account Manager
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