Benefits:

• 401K and AD&D

• Healthcare

• Global Exchange Program

• Work from anywhere

• Employee stock options

Education Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience

Experience Requirements:

• 5+ years of experience in full-stack software engineering

Other Requirements:

• Strong experience building prototypes, MVPs, or proof of concepts

• Solid understanding of cloud infrastructure and services

• Demonstrated ability to communicate technical concepts effectively to a variety of stakeholders

Responsibilities:

• Prototype and Innovate

• Cross-Departmental Collaboration

• End-to-End Ownership

• Knowledge Sharing and Mentorship

Benefits:

• 401K and AD&D

• Healthcare

• Global Exchange Program

• Work from anywhere

• Employee stock options

Education Requirements:

• Bachelor’s Degree in a data-related field

Experience Requirements:

• 3+ years of experience in making analytical, data-driven decisions

• 3+ years of experience manipulating data sets using SQL

• 3+ years of experience working collaboratively with different stakeholders

Other Requirements:

• Ability to think strategically, analyze and interpret product behavioral data

• Fluent written and verbal communication skills in English and Hebrew

• Strong data storytelling abilities

Responsibilities:

• Be the focal point in terms of data familiarity, business goals and KPIs

• Help promote a data-driven culture

• Proactively perform data analysis

• Attend customer-facing meetings and convey data insights

• Build reports, dashboards and metrics

Education Requirements:

• Bachelor’s degree in Business, Marketing, or a related field

Experience Requirements:

• At least 2 years prior experience working as SMB CSM in SaaS vendors

• Experience with negotiating and closing renewals, expansions and upsells

• Demonstrated experience working with smaller clients and providing a light-touch, personalised approach to client interactions, using automation

• Proven ability to manage multiple relationships and prioritise tasks effectively

• Strong communication and interpersonal skills, with the capability to build rapport and convey complex ideas in a simplified manner

Other Requirements:

• Proficiency in using Salesforce

• Advantage with experience using Customer Success platform

• Proficiency in English

• Willing to Travel to customers, when needed – up to 20%

• Hybrid work – expectation to be in the office 3 times a week

Responsibilities:

• Manage a portfolio of smaller clients under the “Silver” support agreement, being the primary point of contact for all renewal, upsell, and retention activities

• Responsible to manage Customer Life Cycle and Accounts growth

• Customer Data Analysis: Analyse customer data, including product usage metrics, customer feedback, and other relevant data points, to identify trends, patterns, and areas for improvement. Utilise this information to develop actionable insights and strategies to enhance customer success and overall satisfaction

• Monitor and follow up on payment/invoicing and support

• Cross-Functional Collaboration: Collaborate closely with various internal teams, including Sales, Customer Success, Product, and Support, to ensure a seamless customer experience. Provide insights and recommendations to cross-functional teams to improve customer satisfaction and retention

Experience Requirements:

• At least 3 years of experience in customer\technical support in SaaS companies

• Experience working with product and R&D teams

• Experience working with Customer supporting systems such as SalesForce, FreshDesk and JIRA

• Ability to prioritize tasks based on urgency and importance

• Ability to multitask, prioritize and manage time effectively

Other Requirements:

• Data analysis – good technical understanding and experience with Data analysis and investigation tools, REST API, GraphQL, SQL, Postgres, Rockset and Mongo

• Understanding/Experiences in scripting languages: Java, Python, JavaScript and TypeScript

• Critical thinker and problem-solving skills, motivation to learn new skills and technologies, good time-management skills

• Availability to work on Friday a few times per month

• Fluent written and spoken English, Hebrew, additional languages an advantage

Responsibilities:

• Investigate complicated customer complaints up to root cause solutions

• Escalate, investigate, and resolve Tier 1\2 level customer queries

• Act as a consultant and offers solutions for customers’ problems

• Track and manage your work record until resolution

• Work with all R&D groups, CSM and product management

Experience Requirements:

• Proficiency in After Effects and Premiere (Figma knowledge is a plus)

• High level of written and spoken English

• A fast learner who is eager to make an impact

• A team player with a collaborative mindset, but also able to work independently

• Excellent organizational skills with the ability to prioritize tasks and meet deadlines

Other Requirements:

• Availability to work 2-3 days per week

Responsibilities:

• Bring creative briefs and storyboards to life through compelling motion design

• Collaborate with the marketing team to produce motion design that visually supports our messaging

• Take initiative in developing new ideas and concepts that elevate our brand’s visual identity

• Incorporate constructive feedback to refine your work and continuously grow your skills

Education Requirements:

• Bachelor’s degree in Computer Science, Engineering, or any related field

Experience Requirements:

• 4+ years of professional experience as a Backend Engineer

• Full proficiency in Java (Spring Boot) and Kafka, with a proven track record of working with micro-services architecture and streaming solutions

• Proficiency in AWS services for data storage, processing, and analytics

• Strong experience in designing and constructing ETL processes for data transformation and integration – advantage

• Demonstrated ability to challenge decisions and work independently

Other Requirements:

• Strong problem-solving skills and meticulous attention to detail

• Familiarity with Python and NodeJS (a plus)

• Experience with GenAI tools – a must

Responsibilities:

• Lead the design, development, and maintenance of efficient and scalable data pipelines, facilitating data collection, processing, and transformation from diverse sources

• Implement real-time data streaming solutions using Kafka, ensuring timely data ingestion and availability

• Utilize Java, including Spring Boot, to build robust and high-performance data processing services within our data platform

• Collaborate closely with cross-functional teams to comprehend data requirements, identify opportunities for data optimization, and support data-driven initiatives

• Uphold data integrity, reliability, and availability by implementing effective ETL processes and conducting data quality checks

Education Requirements:

• Bachelor’s degree in a technical field (e.g. Computer Science or Engineering) or equivalent experience

Experience Requirements:

• 3+ years of Backend experience in Python/Go/Node/Ruby (Python is a definite advantage)

• Significant experience in at least one modern framework React / Angular / Vue, (React is a definite advantage)

• Deep knowledge and experience in state management libraries such as Redux or MobX.

• Experienced in TypeScript

• Experienced in Plotly Dash apps

Other Requirements:

• Passionate about code design, high-quality code, and code reviews, optimizing and challenging the status quo

Responsibilities:

• design and build flexible and scalable solutions

• Own features from A to Z - starting from the user’s pain-points & product initiatives to data design such as DB scheme, API definition, backend coding up until UI & UX implementation

Education Requirements:

• Technical B.Sc in Industrial Engineering, Computer Science, Information Technology, or a related field

Experience Requirements:

• 3+ years of experience as a Solution Engineer, Pre-Sales Engineer, or similar customer-facing technical role.

• Strong understanding or experience in working with SaaS companies

• Hands-on experience with tools such as SQL, Python, or other programming languages

Other Requirements:

• Excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders

• Proven ability to manage multiple projects and prioritize tasks effectively

• Self-starter with the ability to multitask in a high-volume work environment

Responsibilities:

• work closely with customers to understand their business objectives, challenges, and requirements

• act as a technical advisor and problem solver, translating complex business needs into scalable, data-driven solutions using our SaaS platform

Education Requirements:

• Bachelor’s degree in Mathematics, Statistics, Computer Science, or a related field

Experience Requirements:

• 4+ years of experience in software engineering

• 3+ years of experience in scripting language such as Python or Java

Responsibilities:

• Design and develop backend services and infrastructure in a cloud environment (AWS)

• Serve as a technical focal point for software development best practices and design of key components, services, and systems

• Take full ownership and responsibility for multiple development projects

• Research new technologies, create prototypes, and develop them into production functionalities

• Contribute to server-side development using microservices architecture, applying the latest industry trends

Experience Requirements:

• Minimum of 2 years of experience in a similar position, Customer Support Team Lead

• Experience in managing a global team

• Experience in working with Zendesk and Intercom, or similar sw

Other Requirements:

• Proven leadership and organization skills, including problem-solving and conflict-resolution abilities

• Strong analytical and decision-making skills

• Ability to handle multiple tasks and prioritize effectively

• Ability to work in a fast-paced environment and under pressure

• Fluent English and Hebrew. additional language is an advantage

Responsibilities:

• Manage a global customer support team located primarily in Israel and Europe

• Oversee daily operations of the customer support team

• Ensure high levels of customer satisfaction through excellent service (via chat, email, and video calls)

• Monitor performance metrics and identify areas for improvement

• Prepare and present regular reports on team performance

Experience Requirements:

• 3+ years of experience as a web designer

Other Requirements:

• Very good English, both written and verbal

• Strong knowledge of design tools, such as Figma, Adobe Photoshop, Adobe Lightroom

• Experience working as part of a Marketing team and with web developers

• Ability to work independently and collaboratively in a fast-paced environment

• Attention to detail and a keen eye for aesthetics

• Creative thinker and problem solver

• Knowledge of UX/UI concepts and basic understandings of SEO principles

Responsibilities:

• Design and develop visually stunning, responsive websites, ensuring a seamless user experience across different devices and browsers

• Create wireframes, mockups, and prototypes to present design concepts and gather feedback

• Track the performance of the different webpages, each according to its objective, and work alongside team members to optimize the pages

• Conduct thorough testing of websites to identify issues and bugs and work with the team on amending them

• Stay updated with the latest trends in web design, usability, and industry best practices, and integrate them into design projects

Experience Requirements:

• At least 2 years of proven product marketing experience or an equivalent role

Other Requirements:

• Strong analytical understanding with a deep knowledge of product life cycles, experience with Mixpanel and Tableau is an advantage

• Excellent English written and verbal communication

• Proven experience with product launch planning

• Must be experienced with messaging research and creation

• Intellectual curiosity, critical thinking with an innate desire to bring new category-defining products to market

Responsibilities:

• Create comprehensive go-to-market strategies, ensuring alignment across marketing, product, and sales teams

• Manage timelines, coordinate resources, and oversee campaign development to maximize product visibility and adoption

• Map the competitive landscape to become an expert on our competitors and their positioning

• Educate internal teams and develop supporting materials

• Research and craft compelling product positioning and marketing messaging that differentiates Imagen’s offerings in the market

Other Requirements:

• Strong Excel skills, including pivot tables, Vlookup, and advanced data manipulation and analysis formulas

• Excellent communication in both Hebrew and English and collaboration skills

• Proficiency with digital marketing tools and platforms

• Ability to work in a fast-paced, dynamic environment

• Ability for strategic thinking, with the capacity and passion for tactical execution

• Marketing analyst experience - a plus

Responsibilities:

• Develop and execute and lead data-driven digital marketing campaigns, and implement growth strategies across paid performance, SEO, partnerships and influencers

• Lead and mentor a team of highly data-driven professionals

• Analyze key metrics to optimize and scale marketing efforts

• Collaborate with internal teams to align marketing strategies

• Generate performance reports for all major metrics, goals, and KPIs

Experience Requirements:

• At least 4+ years of experience as a growth marketer, email marketing manager or a product marketing manager focusing on website optimization and customer lifecycle

Other Requirements:

• Strong analytical understanding with a deep knowledge of product life cycles and market trends, website analysis, heatmap optimization and reporting

• Proven ability to monitor and improve website traffic and growth while collaborating with SEO and User Acquisition

• Excellent written and verbal communication skills in English

• Proven ability to think strategically, prioritize effectively, and execute independently with experience in a fast-paced startup environment

• Experience with data tracking software such as Tableau and Mixpanel - an advantage

• Experience with UI/UX - an advantage

• Managerial experience - an advantage

Responsibilities:

• Website optimization - Full ownership of development overseeing, optimizing and improving the user experience and the marketing website's conversion rate, focusing on website A/B testing, user behavior analysis, GEO expansion to new markets, and optimizing landing pages for organic and paid campaigns aiming to maximize ROI, engagements, and reduce costs

• Cross-Department Collaboration - Work closely with multiple departments and teams, such as copy, content, product, data, performance, and SEO, to ensure effective communication strategies across all customer touchpoints

• Email marketing - Own the strategic planning and execution of the email marketing channel and maintain optimal conversion and retention rates based on data and compelling messaging

• Positioning & Messaging - Research and craft compelling product positioning and marketing messaging that differentiates Imagen’s offerings in the market, resonates with target audiences, and increases product adoption

• Market Research & Analysis - Conduct ongoing market research to monitor trends, with a deep understanding of the competitor landscape, and gather customer insights

Experience Requirements:

• At least 5 years of experience in product design, including 2+ years in a leadership role managing design teams

Other Requirements:

• Expertise in using Figma and familiarity with the Adobe Creative Suite

• Proven ability in UX research and its application to creating compelling and effective design solutions

• Demonstrated leadership skills with a track record of enhancing team performance and driving cross-departmental collaboration

• Exceptional communication skills, capable of clearly articulating design concepts and strategies to diverse stakeholders

• Deep commitment to delivering customer-focused and innovative design solutions

Responsibilities:

• Strategically lead and inspire the product design team, establishing creative direction and aligning projects with our strategic goals

• Mentor and develop product designers, fostering an environment of continuous improvement and professional growth

• Manage and refine design processes, collaborating with cross-functional teams to ensure cohesive and innovative product strategies

• Directly contribute to design efforts by crafting wireframes, prototypes, and high-fidelity mockups that illustrate design intent and functionality

• Conduct and apply UX research to gain insights into user behaviors and needs, directly influencing design decisions and improvements

Experience Requirements:

• At least 3 years of industry experience in the development and productization of deep learning algorithms

• At least 3 years of industry experience working on major computer vision problems

Other Requirements:

• B.Sc in Computer Science, Electrical Engineering or a related field from a well known university (M.sc - advantage)

• Experience using PyTorch, MxNet, TensorFlow, or similar tools

• Experience with large scale data

• Comfortable within an unexplored territory, independent and self-motivated

Responsibilities:

• Design, development and bring to production novel, robust and efficient deep learning algorithms in the field of computer vision

• Create proofs of concept for new products and technology

• Evaluate and benchmark different algorithms for unique, proprietary datasets

• Collaborate with team members to define future technology and features

Experience Requirements:

• Previous experience of at least 2-4 years as a full stack engineer

• Bachelor's degree in Computer Science, Software Engineering, or a related field

Other Requirements:

• Strong proficiency in TypeScript is a must. Solid understanding of HTML, and CSS is also required

• Experience with Frontend frameworks of one or more: Vue, React, or Angular

• Experience with Node.js or Python- An advantage

• Experience using Electron.js - An advantage

• Working with NoSQL or SQL databases - An advantage

Responsibilities:

• You will build client side applications with reusable code and modular components

• Collaborate with cross-functional teams, including product managers, designers, and other engineers, to understand project requirements and translate them into technical solutions

• Design, develop, and maintain user-friendly and responsive web applications using TypeScript and other modern web technologies

Education Requirements:

• M.Sc in Computer Science, Electrical Engineering, or a related field from a well-known university

Experience Requirements:

• At least 5 years of industry experience in the development and productization of deep learning algorithms

• At least 3 years experience in managing a team or group of at least 5 employees, including performance evaluation, coaching, and professional development

Other Requirements:

• Experience using PyTorch - Must

• Experience with large-scale data

• Comfortable within an unexplored territory, independent and self-motivated

• Excellent communication and leadership skills

Responsibilities:

• Leading and managing a team of AI developers to deliver high-quality projects and solutions

• Providing technical guidance, expertise, and mentorship to team members to ensure the successful execution of AI initiatives

• Developing Designing and implementing up-to-production novel, robust and efficient deep learning algorithms in the field of computer vision

• Collaborating with cross-functional teams to integrate AI technologies into various products and services

• Overseeing the design, development, and deployment of machine learning and deep learning models and recommending innovative solutions to enhance business performance

Experience Requirements:

• Proven experience leading sales teams in SMB-focused companies, with a successful record of revenue growth

Other Requirements:

• Strong ability to set strategic direction and execute hands-on

• Expertise in developing sales processes, playbooks, and team onboarding programs

• Excellent communication skills, with a data-driven approach to measuring results

Responsibilities:

• Hit sales targets: drive and close deals directly with clients, while leading the sales team

• Develop and implement a comprehensive sales strategy targeting SMBs

• Design and document a robust sales playbook to drive consistency and success

• Lead onboarding and training for new sales team members to ensure readiness and alignment with goals

• Establish KPIs and tracking systems to measure team and personal sales outcomes

Benefits:

• We are the coolest guys in town

• Ambitious people to grow with us. The sky’s the limit!

• A diverse role with tons of responsibility and a real impact on the day to day work

• Competitive compensation package

Experience Requirements:

• At least 3 years of experience with Node.js

• Frontend web framework development of more than 2 years

• Good experience working with AWS tools

Responsibilities:

• Design and develop full-stack end-to-end features, more on the back-end side.

• Customers console & Dashboarding

• Come up with innovative engineering ideas and solutions