Benefits:

• Equal opportunity advocacy

• Competitive compensation

• Health and Wellness

• Global collaboration

• Investment in you

Experience Requirements:

• At least 3 years of hands-on software development experience, with extensive knowledge of Java and experience in Spring/Spring Boot

• Advanced knowledge of relational databases such as Oracle and PostgreSQL, proficiency with ORM frameworks

• Good understanding of API, microservice, and integration concepts and technologies, such as REST, JSON, XML, and message queues

• Experience with continuous integration and continuous delivery tools, and familiarity with containers and observability solutions

• Familiarity with containers and logging/monitoring solutions

Other Requirements:

• Knowledge of traditional build systems (Gradle, Maven)

• Knowledge of Agile / Scrum processes and ceremonies

• Ability to work with SQL (knowledge of JasperReports is a big plus)

• Willingness to travel abroad if required

• Fluency in English

Responsibilities:

• Respond to customer and user inquiries via phone, email or chat

• Diagnose and troubleshoot technical problems

• Continuously monitor production systems and respond to alerts and incidents promptly

• Provide solutions to technical problems, including step-by-step instructions and workarounds

• Escalate complex problems to R&D teams, effective communication and collaboration with the R&D teams, and timely escalation of the complex issues to Level 3 in R&D

Benefits:

• Equal opportunity advocacy

• Competitive compensation

• Health and Wellness

• Global collaboration

• Investment in you

Experience Requirements:

• 5+ years of experience as a Quality assurance Engineer

• Solid knowledge of Quality Engineering techniques, testing concepts, methodologies, and tools like Jira, Zephyr, Confluence

• Excellent analytical skills with the ability to investigate and research multiple sources

• Excellent interpersonal and communication skills (both verbal and written)

• Experience in web, and desktop applications testing

Other Requirements:

• ISTQB Certification is a plus

• Fluency in English, Arabic is a plus

• Knowledge of customs procedures or customs automation systems (ASCYUDA, TWM, etc.) will be an advantage

• Background (or willingness to be trained) in Business Analyst functions - such as preparation of technical documents (FSD/FRD, User Stories, Use Cases, Wireframes, and Data Models), meeting facilitation, requirements gathering, etc

Responsibilities:

• End-to-end application testing

• Develop test cases based on requirements

• Backend and frontend testing, load/stress testing

• Create test design and performance testing

• Troubleshooting