Benefits:

• Monthly allowance

• ELSA Speak 3 months Account

• Internship certification

• Working with seniors in real projects

• Company Happy Hour and other company internal activities

Other Requirements:

• Proficient in using common computer/technology applications

• Have a flexible, resilient, and positive can-do attitude

• Demonstrates effective communication

• Meticulous, good organizational skills, with an ability to prioritize important tasks

• Good command of English/Chinese

• Have an understanding of English teaching methodologies and techniques is a plus

Responsibilities:

• Support to operate workshops and competitions for teachers/end users

• Update our internal database regarding information on new clients, engagement reports, and learners' performance reports. Handles confidential student information with tact, discretion and compliance with company regulations

• Follow up with internal teams to ensure customers’ technical issues are resolved

• Contribute to the development of short term engagement plans/goals to ensure a high engagement rate of trial clients

• Assists learners during the use and application of specific curriculum and ELSA software that enhances their learning experience

Benefits:

• Competitive compensation

• Work remotely from anywhere

• Opportunities to move laterally within a team and grow rapidly

• Paid time off and flexible leave policy

• A "no boss" culture that empowers you to take ownership and initiative for results, with overcommunication, candid feedback and a results-driven culture. Take a look at our [culture document](https://www.notion.so/fireflies/Culture-Employee-Value-Proposition-780ae904ede24bc792c088c4495f599f). You're data-driven and customer-focused. You value fast & incremental engineering cycles. You maintain design excellence and minimize complexity. You measure your results & automate when possible. You get 10% better at something every week. You have an internal compass and take accountability & initiative. We value overcommunication, candid feedback and a results-driven culture. Flexible working hours to fit your lifestyle. LGBTQ+ friendly. Fun international offsite to connect and recharge. Tech reimbursements to support your work

Experience Requirements:

• Meaningful time spent as a Senior engineer or higher

• Passion for productivity tools and supporting power users

• You have the raw intellectual horsepower and the ability to learn quickly

• You contribute to open source (share your GitHub)

• You have experience working on apps that have supported 10,000+ concurrent users

Other Requirements:

• You can design and build scalable infrastructure

• You have experience with real-time apps that use something like OT or CRDT ([ref](https://www.figma.com/blog/how-figmas-multiplayer-technology-works/))

• You understand sound architecture principles and can build end-to-end

Responsibilities:

• You'll be expected to work directly on our product.

• We expect you to write well-architected, tested, secure, and scalable code as part of a team of a few other engineers.

• You'll have a lot of autonomy over your schedule and you'll work together with product managers, designers, and front-end engineers to solve common goals