Benefits:

• Salary between €3.000 and €5.000 per month

• Stock options

• Opportunity to make an impact on a growing brand

• Role with direct impact on startup success, with many opportunities for growth

Experience Requirements:

• Experience in Customer Success, or a similar role, preferably in the SaaS sector

Other Requirements:

• Customer-focused

• Strong communication skills

• Analytical skills

• Proactive

• Fluent in English; additional languages and international experience are a plus

Responsibilities:

• Develop and implement strategies for customer retention and satisfaction

• Build strong relationships with customers

• Gather and analyze customer feedback to continuously improve products and services

• Work closely with development to share customer insights

• Identify upsell and cross-sell opportunities