Bakstage
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About
Bakstage is an AI-driven platform designed to enhance sales conversions and customer satisfaction through 1:1 live video interactions. By combining artificial intelligence with human expertise, it empowers sales teams to engage customers instantly, providing personalized service and actionable insights. With features like real-time notifications, video recording, and AI-generated transcripts, Bakstage helps improve agent productivity and customer lifetime value, making it a valuable resource for various businesses ranging from startups to large enterprises.
Platform
Task
Features
• custom notifications
• sentiment analysis
• ai insights
• real-time interactions
• ai-generated transcripts
• crm and api integrations
• call summaries
• 1:1 live video chats
Pricing Plans
Starter Plan
Free Plan• Live Video (1:1 Calling)
• Video Recording Post Live Calls
• Realtime Call Notifications
• Email Notifications
• Slack Notifications
• Screen Sharing
• Bakstage AI Insights (AI Generated Transcripts, Call Summary, Sentiment Analysis)
• 100 Interactions
• Support: Email, 24hrs Response
• 90 Days Call & Data Retention
Custom Plan
Unknown Price• Everything in Starter +
• Custom Notifications
• SSO Integration
• Private Cloud - Optional
• CRM Integrations
• API Integrations & Deep Customization (Access to Customer Data, Call Insights etc.)
• Customer Number of Interactions
• Priority Support
• Dedicated Account Manager
• 180 Days Call & Data Retention
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